At PAAC IT, we believe that technology unlocks opportunity — and our mission is to bring enterprise-grade IT to SMEs across the UK. Whether you’re looking for reliable IT support, serious cyber protection, or a long-term strategic partner, we’re here to help you grow through smarter technology
PAAC IT is led by a hands-on leadership team with deep experience in IT strategy, compliance, operations, and innovation:
Richard – Managing Director
With a background in business leadership and digital transformation, Richard specialises in technology roadmaps that align IT with growth. He works closely with clients to identify opportunities, solve big challenges, and turn IT into a driver of value — not just a cost.
Eddie – Business Development Director
Eddie leads our internal processes and ensures every client is supported with the right documentation, compliance framework, and structured service delivery. His eye for detail and calm under pressure ensures smooth onboarding, transparent reporting, and ongoing excellence.
Jonathan – Technical Director
Jonathan brings technical depth and creativity to every engagement. His expertise spans systems integration, automation, and infrastructure design, helping our clients improve efficiency, reduce waste, and make better use of technology across the board.
From our head office in Haslemere, Surrey, PAAC IT supports clients across London, the South East, and throughout the UK. We’ve built a national network of skilled staff and trusted partners to ensure we can respond quickly — no matter where your business is based.
We’ve structured our team to support every part of your technology journey:
Virtual CTO & CIO services to guide long-term strategy
A project management team to keep things on track
A dedicated onboarding team for smooth transitions
A fast, responsive support team available 24/7
A proactive cyber response team to keep threats at bay
We’re proud to be a growing company — and even prouder to help our clients grow too. PAAC IT has expanded more than 25% year on year for the past three years, earning a reputation for professionalism, flexibility, and impact.
We’ve supported fast-growing firms through acquisition, rapid site expansion, regulatory changes, and digital transformation — helping them scale with confidence, knowing their IT is in safe hands.
Whether you have 50 staff or 150, a single site or ten locations — if you’re ready for a technology partner that truly supports your ambition, PAAC IT is here to help.
Let’s build something smarter, together.
Microsoft 365 Partner – Fully Managed Modern Workplace Solutions
As certified Microsoft Partners, we deliver the full Microsoft 365 suite as a fully managed service — from setup and security to ongoing support and optimisation — helping your team work smarter, anywhere.
Google Workspace, Fully Managed by Experts
We’re Google Workspace experts, offering fully managed services that secure, configure, and support your entire environment — from user setup to 24/7 monitoring.
Windows Devices – Business-Ready, Fully Managed
We supply and manage business-grade Windows laptops and desktops, fully secured, pre-configured, and supported with next-day warranty and our helpdesk built in.
Apple Estate Under Control
We provide fully managed Apple desktops and laptops, pre-configured for security and performance, with device management, updates, and expert support included.