Your National IT Partner for Ambitious Businesses

At PAAC IT, we believe technology unlocks opportunity. From our head office just outside London, our team of expert technicians, analysts, and project managers supports clients across the UK — delivering 24/7 IT support, robust cyber security, and smart technology solutions that power growth.

We specialise in working with professional services firms, multi-site hospitality venues, and other fast-moving businesses with 50–150 staff. Whether you’re in London, Manchester, or anywhere in between, we act as your strategic IT partner — helping you scale, stay secure, and keep every location connected.

Many of our clients come to us after months — sometimes years — of slow response times, lacklustre support, and poor communication from their existing IT company. They’re tired of repeating themselves, chasing updates, and dealing with unresolved issues that keep holding their teams back.

When PAAC IT takes over, the difference is immediate. You get a proactive partner who listens, responds fast, and takes ownership. Our clients feel informed, protected, and genuinely supported — like IT is finally working for them, not against them. That’s the peace of mind we bring to every business we support.

Our Partnerships

We don’t just work with vendors — we build real relationships. At PAAC IT, we go the extra mile to foster close ties with our partners, attending their events, collaborating on projects, and maintaining direct contact with account managers. This allows us to secure the best possible pricing — which we pass on to our customers — and deeply integrate their systems into our own. From seamless technical support to consolidated billing, our partnerships make everything smoother, smarter, and more cost-effective for you.

Let’s Talk About What You Need

Every business is different — and so is every IT partnership. Our free discovery call is a no-pressure chat to understand your current setup, your goals, and where IT could be holding you back. It’s also your chance to get to know us and see if we’re the right fit for your team.

Whether you’re exploring a change or just want a second opinion, book a time that suits you and let’s start the conversation.

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Backup

Backup

Secure, automatic backup — ready when you need it. We protect your data with reliable, monitored backups and fast recovery options, so your business stays up and running no matter what.
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Cloud

Cloud

Expertly managed cloud — Microsoft 365, Google Workspace, Azure, AWS and more. We go beyond licences, managing and securing your entire cloud environment with 24/7 monitoring, smart policies, and infrastructure that scales with you.
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Telecoms

Telecoms

Phones and internet you can rely on — even when things go wrong. We replace outdated systems with cloud-first telecoms, manage your broadband, and ensure instant failover if the connection drops. One provider, zero hassle
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Security

Security

Relentless cyber protection, built around your business. We go further than any IT provider — with layered security, 24/7 monitoring, and packages aligned to Cyber Essentials, compliance, and real-world risks.
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Consulting

Consulting

Strategic IT guidance, when and where you need it. From Cyber Essentials to virtual CTO support, we help you navigate compliance, security, and technology decisions with clarity and confidence.
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IT Support

IT Support

IT support that just works — 24/7. We don’t leave tickets hanging or users waiting. With proactive monitoring, rapid response, and attention to every detail, we keep your business running smoothly and your staff focused on what they do best.
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Networking

Networking

A fast, secure, and scalable network is the backbone of modern business — and we bring enterprise-grade performance into the SME space. At PAAC IT, we design and deploy robust network infrastructure using best-in-class hardware from trusted vendors like Cisco, Ubiquiti UniFi, and SonicWall. Whether it’s a single site or a multi-location setup, we build networks that are reliable, future-proof, and ready to support your growth. From Wi-Fi and switching to firewalls and VPNs, our expert team ensures every connection is fast, secure, and professionally managed.
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Websites

Websites

Secure, high-performing websites — fully managed by experts. We stepped in when others let our clients down. Now, we deliver fast, secure, and results-driven websites that work as hard as you do
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Built on Long-Term Partnerships, Driven by Your Ambitions

At PAAC IT, we don’t just solve problems — we grow with our clients. On average, our clients stay with us for over 10 years because we invest in real partnerships, not one-size-fits-all solutions.

Every business we support is unique, which is why we take the time to understand your goals, challenges, and plans for the future. From there, we shape a tailored technology journey that evolves with your business — whether you’re scaling up, opening new sites, or strengthening your security posture.

Explore some of the stories below to see how we’ve helped companies just like yours unlock new opportunities through smarter IT.

2025 Cyber Security Bundle Updates

2025 Cyber Security Bundle Updates

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